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Paw Up promo codes, October 2026

Free shipping over $39.9Processes in 1 business dayUS delivery in 3-6 days

Best code: 5% off.

Paw Up promo codes

1 code · sorted by how often they worked
5%off
Official store code

5% off

Issued by Paw Up

Terms: UGC creators' fans will enjoy a 5% discount. • Cannot be combined with other codes or offers. • Not valid on prior purchases, gift cards or clearance items....

Paw Up store facts

Free shipping threshold
Shipping is free on orders over $39.9.Source: pawup.com · checked Oct 8
Order processing time
Orders take up to 1 business day to process before shipping.Source: pawup.com/policies/shipping-policy · checked Oct 8
US delivery time
Delivery within the U.S. takes 3-6 business days.Source: pawup.com/policies/shipping-policy · checked Oct 8
No weekend/holiday shipping
Orders are not shipped or delivered on weekends or holidays.Source: pawup.com/policies/shipping-policy · checked Oct 8
Tracking number activation
The tracking number becomes active within 1 business day of shipment.Source: pawup.com/policies/shipping-policy · checked Oct 8
Shipping area
The store only ships within the United States, excluding Hawaii, Alaska, and Puerto Rico.Source: pawup.com/policies/shipping-policy · checked Oct 8
Shipping question response time
Shipping policy questions get a reply within 1 business day.Source: pawup.com/policies/shipping-policy · checked Oct 8
Return window
Shoppers have 14 days after receiving an item to request a return.Source: pawup.com/policies/refund-policy · checked Oct 8
Return condition
Returned items must be unused, with tags, in original packaging, and with proof of purchase.Source: pawup.com/policies/refund-policy · checked Oct 8
Restocking fee
A 30% restocking fee is deducted from the return credit.Source: pawup.com/policies/refund-policy · checked Oct 8
Defective item shipping cost
For defective or wrongly shipped items, the seller covers all shipping costs and no restocking fee applies.Source: pawup.com/policies/refund-policy · checked Oct 8
Customer remorse shipping cost
For customer-remorse returns (wrong product, doesn't fit, or changed mind), the buyer pays return shipping and the restocking fee applies.Source: pawup.com/policies/refund-policy · checked Oct 8
Refund timing
Approved refunds are issued to the original payment method within 10 business days.Source: pawup.com/policies/refund-policy · checked Oct 8
Non-returnable items
Custom or personalized products cannot be returned.Source: pawup.com/policies/refund-policy · checked Oct 8
Return request contact response time
Return requests sent to customer service get a reply within 1 business day.Source: pawup.com/policies/refund-policy · checked Oct 8
Customer service email
Shoppers can reach customer service at [email protected].Source: pawup.com/policies/refund-policy · checked Oct 8
Processing time
Orders take up to 1 business day to process before shipping.Source: pawup.com/policies/shipping-policy · checked Oct 8
U.S. delivery time
Delivery within the U.S. is expected within 3-6 business days.Source: pawup.com/policies/shipping-policy · checked Oct 8
Tracking activation time
Tracking numbers become active within 1 business day of shipment.Source: pawup.com/policies/shipping-policy · checked Oct 8
Standard shipping fees by speed
Standard shipping is free for orders over $50, expedited costs $11.50, and priority costs $20.70.Source: pawup.com/policies/shipping-policy · checked Oct 8
Transit times by speed
Standard shipping takes 3-6 business days, expedited takes 3 business days, and priority takes 2 business days.Source: pawup.com/policies/shipping-policy · checked Oct 8
Shipping question reply time
Shipping questions sent to [email protected] get a reply within 1 business day.Source: pawup.com/policies/shipping-policy · checked Oct 8
Return condition requirement
Returned items must be unused, with tags, and in original packaging to be eligible.Source: pawup.com/policies/refund-policy · checked Oct 8
Return request reply time
Return requests sent to [email protected] get a reply within 1 business day.Source: pawup.com/policies/refund-policy · checked Oct 8
No fee if unshipped
No handling fee applies if the order hasn't shipped yet.Source: pawup.com/policies/refund-policy · checked Oct 8
Delayed refund contact
Customers should contact support if more than 15 business days pass after return approval without a refund.Source: pawup.com/policies/refund-policy · checked Oct 8
Free shipping threshold (site banner)
The store offers free shipping on orders over $39.9.Source: pawup.com · checked Oct 8
Free shipping threshold (policy)
Orders over $39.9 get free shipping on business days.Source: pawup.com/policies/shipping-policy · checked Oct 8
Standard shipping fee
Standard shipping is free for orders over $50.Source: pawup.com/policies/shipping-policy · checked Oct 8
Expedited shipping fee
Expedited shipping costs $11.50.Source: pawup.com/policies/shipping-policy · checked Oct 8
Priority shipping fee
Priority shipping costs $20.70.Source: pawup.com/policies/shipping-policy · checked Oct 8
Expedited transit time
Expedited shipping takes 3 business days.Source: pawup.com/policies/shipping-policy · checked Oct 8
Priority transit time
Priority shipping takes 2 business days.Source: pawup.com/policies/shipping-policy · checked Oct 8
Tracking activation
Tracking numbers become active within 1 business day of shipment.Source: pawup.com/policies/shipping-policy · checked Oct 8
Shipping support reply time
The store replies to shipping policy questions within 1 business day.Source: pawup.com/policies/shipping-policy · checked Oct 8
Customer remorse return shipping
For customer remorse returns, the buyer pays all return shipping costs.Source: pawup.com/policies/refund-policy · checked Oct 8
Shipping support contact
Shipping questions can be sent to [email protected].Source: pawup.com/policies/shipping-policy · checked Oct 8

Paw Up questions

How do I get free shipping at Paw Up?

Orders over $39.9 ship free, and if you're using standard shipping specifically, that threshold is $50. Just note that shipments only move on business days.

Is there a current discount at Paw Up?

Yes, shoppers can currently get 5% off.

How long do I have to return something?

You have 14 days after receiving your item to request a return, and it needs to be unused, with tags, in original packaging, and with proof of purchase.

Will I have to pay a restocking fee if I return an item?

If you're returning it because of personal preference, wrong fit, or a change of mind, yes, a 30% restocking fee applies and you cover return shipping. If the item was defective or the wrong item was shipped, there's no restocking fee and the seller pays shipping.

How fast does Paw Up ship, and are there faster options?

Standard shipping takes 3-6 business days and is free over $50. Expedited shipping costs $11.50 and takes 3 business days, while priority shipping costs $20.70 and arrives in 2 business days. Orders also take up to 1 business day to process before they ship.

When will I get my refund after a return is approved?

Approved refunds go back to your original payment method within 10 business days. If it's been more than 15 business days with no refund, contact support.

About saving at Paw Up

Paw Up ships pet supplies across the United States (excluding Hawaii, Alaska, and Puerto Rico), and right now shoppers can take 5% off their order. Orders over $39.9 qualify for free shipping, and if you're on the standard shipping tier, that free threshold is $50. Need it faster? Expedited shipping runs $11.50 and arrives in 3 business days, while priority shipping costs $20.70 and gets to you in 2 business days. Just know that orders take up to 1 business day to process before they even ship, and nothing moves on weekends or holidays, so factor that into when you place an order.

If something doesn't work out, Paw Up gives you 14 days after delivery to request a return. The item needs to be unused, with tags attached, and in its original packaging, along with proof of purchase. Here's the part worth knowing before you buy: if you're returning something because you changed your mind, picked the wrong size, or it just didn't work for your pet, you'll pay return shipping and a 30% restocking fee gets deducted from your credit. But if the item arrived defective or wrong, the seller covers shipping and skips the restocking fee entirely, so double-check what you're ordering to avoid that fee.

Once a return is approved, refunds go back to your original payment method within 10 business days. Custom or personalized items can't be returned at all, so think twice before customizing. Customer service at [email protected] replies to shipping and return questions within 1 business day, which is handy if your tracking number isn't active yet or your order is running late.

TriedCodes editorial teamChecks Paw Up's offers and store facts against Paw Up's own website · How we work

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