5% off
Issued by Paw Up
Terms: UGC creators' fans will enjoy a 5% discount. • Cannot be combined with other codes or offers. • Not valid on prior purchases, gift cards or clearance items....
Best code: 5% off.
Issued by Paw Up
Terms: UGC creators' fans will enjoy a 5% discount. • Cannot be combined with other codes or offers. • Not valid on prior purchases, gift cards or clearance items....
Orders over $39.9 ship free, and if you're using standard shipping specifically, that threshold is $50. Just note that shipments only move on business days.
Yes, shoppers can currently get 5% off.
You have 14 days after receiving your item to request a return, and it needs to be unused, with tags, in original packaging, and with proof of purchase.
If you're returning it because of personal preference, wrong fit, or a change of mind, yes, a 30% restocking fee applies and you cover return shipping. If the item was defective or the wrong item was shipped, there's no restocking fee and the seller pays shipping.
Standard shipping takes 3-6 business days and is free over $50. Expedited shipping costs $11.50 and takes 3 business days, while priority shipping costs $20.70 and arrives in 2 business days. Orders also take up to 1 business day to process before they ship.
Approved refunds go back to your original payment method within 10 business days. If it's been more than 15 business days with no refund, contact support.
Paw Up ships pet supplies across the United States (excluding Hawaii, Alaska, and Puerto Rico), and right now shoppers can take 5% off their order. Orders over $39.9 qualify for free shipping, and if you're on the standard shipping tier, that free threshold is $50. Need it faster? Expedited shipping runs $11.50 and arrives in 3 business days, while priority shipping costs $20.70 and gets to you in 2 business days. Just know that orders take up to 1 business day to process before they even ship, and nothing moves on weekends or holidays, so factor that into when you place an order.
If something doesn't work out, Paw Up gives you 14 days after delivery to request a return. The item needs to be unused, with tags attached, and in its original packaging, along with proof of purchase. Here's the part worth knowing before you buy: if you're returning something because you changed your mind, picked the wrong size, or it just didn't work for your pet, you'll pay return shipping and a 30% restocking fee gets deducted from your credit. But if the item arrived defective or wrong, the seller covers shipping and skips the restocking fee entirely, so double-check what you're ordering to avoid that fee.
Once a return is approved, refunds go back to your original payment method within 10 business days. Custom or personalized items can't be returned at all, so think twice before customizing. Customer service at [email protected] replies to shipping and return questions within 1 business day, which is handy if your tracking number isn't active yet or your order is running late.