Terms: Fall Sale: 50% OFF Sets + FREE GIFT (Diamond Necklace) + FREE Shipping https://masonnewyork.com/collections/most-popular-jewelry-best-selling-jewelry
Items must be returned within 7 working days of receiving the return address, or they are not eligible for exchange or refund.Source: masonnewyork.com/en-ca/pages/shipping-returns · checked Sep 29
Return shipping cost
Customers pay the shipping fee to return an item, but MASON covers shipping for sending an exchanged item back out.Source: masonnewyork.com/en-ca/pages/shipping-returns · checked Sep 29
MASON offers free 30-day returns for all US customers, though shipping fees are non-refundable.Source: masonnewyork.com/en-ca/pages/faq · checked Sep 29
Exchange window (FAQ)
MASON offers 30-day exchanges for all US customers, meeting the same conditions as returns.Source: masonnewyork.com/en-ca/pages/faq · checked Sep 29
Accepted payment methods
MASON New York accepts major credit cards (Amex, Mastercard, Visa, Discover, JCB), Mason Jewelry gift cards, Apple Pay, and PayPal.Source: masonnewyork.com/en-ca/pages/faq · checked Sep 29
Price changes
Prices on the site can change without notice, and customers are charged the price listed on the day of purchase.Source: masonnewyork.com/en-ca/pages/faq · checked Sep 29
3-Day shipping takes 1-3 business days to arrive, with orders after 2pm EST or on weekends shipping the next business day.Source: masonnewyork.com/en-ca/pages/shipping-returns · checked Sep 29
US 1-day shipping
1-Day shipping does not deliver on Sundays or holidays, and orders after 2pm EST or on weekends ship the next business day.Source: masonnewyork.com/en-ca/pages/shipping-returns · checked Sep 29
Returned items must be unused and in the same condition as received, or only a partial refund is given for defective/broken items.Source: masonnewyork.com/en-ca/pages/shipping-returns · checked Sep 29
US customers get free 30-day returns, with the window starting the day the shipment is delivered or picked up, though shipping fees are non-refundable.Source: masonnewyork.com/en-ca/pages/faq · checked Sep 29
Return condition requirements
Returned items must be in original condition without signs of wear or damage, and mailed returns need all original packaging including tags, box, and pouch.Source: masonnewyork.com/en-ca/pages/faq · checked Sep 29
US exchange window
US customers get 30 days to exchange items, under the same conditions as returns.Source: masonnewyork.com/en-ca/pages/faq · checked Sep 29
Order tracking
A shipping notification with tracking details is emailed after the order ships, with multiple emails for multi-shipment orders.Source: masonnewyork.com/en-ca/pages/faq · checked Sep 29
Apple Pay availability
Apple Pay can be used at checkout when browsing Safari from an iPhone, iPad, or Mac.Source: masonnewyork.com/en-ca/pages/faq · checked Sep 29
PayPal checkout
Customers can check out securely using their PayPal account by selecting PayPal at checkout.Source: masonnewyork.com/en-ca/pages/faq · checked Sep 29
Free shipping applies to domestic orders placed on the U.S. website; sales tax and engraving fees don't count toward that total. If you're outside the U.S., delivery still arrives in 5-10 business days, but you'll pay for shipping.
Are there current discount codes I can use?
Yes, MASON is running its Fall Sale with an extra 20% off using code fall20, or 10% off with code fall10 or holiday10. There's also a sets offer at 50% off that includes a free diamond necklace and free shipping.
How long do I have to return or exchange something?
US customers get free 30-day returns and 30-day exchanges, with the clock starting the day your order is delivered or picked up. Items need to be unused, in original condition, with all tags, box, and pouch included.
Do I get charged for return shipping?
Yes, you cover the cost of shipping an item back, but MASON pays to ship your replacement item out on an exchange. Shipping fees from your original order aren't refunded either.
Can I return international orders or gift cards?
No. International orders are final sale and can't be returned or exchanged, and MASON New York gift cards can't be refunded.
How fast will my order ship?
Standard US shipping takes 5-7 business days, while jewelry items take 3-5 business days to ship. Order before 2PM EST Monday through Saturday and it can go out for same-day delivery; faster 1-Day or 3-Day options are also available.
About saving at MASON New York
MASON New York is running a Fall Sale right now, and there are a few easy ways to stack savings. Shoppers can knock an extra 20% off with code fall20, or use fall10 or holiday10 for 10% off, and there's a standout deal on sets: 50% off plus a free diamond necklace and free shipping. Since prices can change without notice, it's worth checking the cart total before checking out to lock in whatever the site is showing that day.
Shipping is where a lot of the savings show up too. Free shipping is available on domestic orders through the U.S. website, though sales tax and any engraving fees don't count toward that total. Standard delivery takes 5-7 business days, jewelry ships in 3-5 business days, and orders placed before 2PM EST Monday through Saturday can go out same day. International orders take longer, 5-10 business days, and shoppers should know upfront that those orders are final sale.
Returns are straightforward for US customers: 30 days, free, starting the day the order arrives, as long as items come back unused with original tags, box, and pouch. MASON covers shipping on exchange replacements, though customers pay to send the original item back and the initial shipping fee isn't refunded. Payment is flexible too, with major credit cards, Apple Pay, PayPal, and MASON gift cards all accepted at checkout, though only one gift card can be used per order.
TriedCodes editorial teamChecks MASON New York's offers and store facts against MASON New York's own website · How we work