You may return items in original condition within 30 days from the date of fulfillment.Source: maceoo.com/pages/return-policy · checked Oct 2
Full price refund terms
Full price items can be returned for a full refund, exchange, or store credit.Source: maceoo.com/pages/return-policy · checked Oct 2
Sale price return terms
Sale price items can only be returned for an exchange or store credit, not a refund.Source: maceoo.com/pages/return-policy · checked Oct 2
RA required
Items cannot be returned without a Return Authorization (RA) issued through the online return process.Source: maceoo.com/pages/return-policy · checked Oct 2
Maceoo cannot provide return labels for international orders; customers must email for instructions.Source: maceoo.com/pages/return-policy · checked Oct 2
Maceoo covers all domestic shipping charges, including return charges.Source: maceoo.com/pages/return-policy · checked Oct 2
International shipping costs
Maceoo is not responsible for international shipping or return shipping charges, including duty and tax.Source: maceoo.com/pages/return-policy · checked Oct 2
Order changes after placing
Once an order is placed online, the shipping address or items cannot be changed.Source: maceoo.com/pages/return-policy · checked Oct 2
Yes, the STRIKEFIRST offer takes $20.00 off your entire order.
Does Maceoo offer free return shipping?
Domestic return shipping is free for orders over $50. International orders are not covered, and Maceoo cannot provide international return labels, so you'll need to email for instructions.
Can I get a refund if I return something?
Full price items can be returned for a full refund, exchange, or store credit within 30 days of fulfillment. Sale price items can only be returned for an exchange or store credit, not a refund.
Will I be charged a fee for returning items?
A $2.50 per item fee applies if returned items are unfolded or missing their original packaging, so keep packaging intact to avoid this charge.
Can I return items bought online at a Maceoo store?
No, items bought online cannot be returned at a Maceoo physical retail store.
How long does it take to process a return or exchange?
Returns and exchanges are processed within 5 to 7 business days of being received.
About saving at Maceoo
Shoppers who want to save at Maceoo, a fashion and beauty retailer, can take $20.00 off their entire order with the current STRIKEFIRST offer. That's a straightforward discount worth grabbing before checking out, since it applies to the whole cart rather than a single item.
Beyond the offer itself, it helps to know how Maceoo handles shipping and returns, since those details affect what you actually pay in the end. Domestic return shipping is free on orders over $50, so bundling items into one larger order can save you money if you think you might send something back. Maceoo also covers all domestic shipping charges, including returns, which takes some of the risk out of ordering online. International shoppers should note that Maceoo does not cover international shipping or return charges, including duty and tax, so factor that in before ordering from outside the US.
Timing and condition matter too. Full price items returned within 30 days can get a full refund, exchange, or store credit, while sale price items are limited to exchange or store credit only. Keep original packaging intact and items folded, since a $2.50 per item fee applies otherwise, and make sure items stay unworn and unwashed to avoid losing your refund or exchange altogether. Orders placed after 12:00 pm PST ship the next business day, so ordering earlier in the day can help you get items sooner.
TriedCodes editorial teamChecks Maceoo's offers and store facts against Maceoo's own website · How we work