M&M's promo codes and sales, November 2026

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M&M's store facts

Alaska/Hawaii surcharge

Orders shipped to Alaska and Hawaii require an additional $20 fee and must use Express shipping.Source: mms.com/en-us/shipping-information · checked Oct 13

No Canada shipping

The store does not ship to Canada.Source: mms.com/en-us/shipping-information · checked Oct 13

No APO/FPO/PO Box

Orders cannot be shipped to APO, FPO, or PO Box addresses.Source: mms.com/en-us/shipping-information · checked Oct 13

Processing time

Most orders are processed within 3-5 business days before shipping.Source: mms.com/en-us/faqs · checked Oct 13

Carrier

Orders ship via FedEx Ground unless expedited shipping is chosen.Source: mms.com/en-us/faqs · checked Oct 13

Food/personalized items nonrefundable

Food items and personalized items are not eligible for returns and are nonrefundable, with some exceptions.Source: mms.com/en-us/faqs · checked Oct 13

30-day damage/quality window

Customers should contact Customer Care within 30 days if an item was damaged or had a quality issue.Source: mms.com/en-us/faqs · checked Oct 13

No spelling error refunds

The store will not refund orders for spelling errors approved by the customer.Source: mms.com/en-us/faqs · checked Oct 13

Accepted payment methods

The store accepts Visa, MasterCard, Discover, American Express, and PayPal.Source: mms.com/en-us/faqs · checked Oct 13

Charge timing

The credit card is charged when the order ships, though it is pre-authorized at the time of purchase.Source: mms.com/en-us/faqs · checked Oct 13

Debit cards accepted

Debit cards are accepted as a form of payment.Source: mms.com/en-us/faqs · checked Oct 13

Customer service contact/hours

Customer Care can be reached by phone, text, or chat Monday-Friday 9am-5:30pm ET, with email replies within 24-48 business hours.Source: mms.com/en-us/faqs · checked Oct 13

No order cancellations

Orders cannot be cancelled or modified once placed.Source: mms.com/en-us/faqs · checked Oct 13

Candy shelf life

M&M'S Chocolate Candies last for nearly a year, so they can be stored for a future event.Source: mms.com/en-us/faqs · checked Oct 13

Standard shipping cost/time

Standard shipping arrives in 5-7 business days and costs $9.99.Source: mms.com/en-us/shipping-information · checked Oct 13

Express shipping cost/time

Express shipping arrives in 1-2 business days and costs $29.99.Source: mms.com/en-us/shipping-information · checked Oct 13

Standard shipping over $1,000

Orders over $1,000 have a flat standard shipping rate of $75.Source: mms.com/en-us/shipping-information · checked Oct 13

Express shipping over $1,000

Orders over $1,000 have a flat express shipping rate of $100.Source: mms.com/en-us/shipping-information · checked Oct 13

US-only shipping

This website only ships to addresses within the United States.Source: mms.com/en-us/shipping-information · checked Oct 13

Separate EU websites

Separate M&M'S websites serve 11 EU countries.Source: mms.com/en-us/shipping-information · checked Oct 13

No shipping to Canada

M&M'S does not currently ship to Canada.Source: mms.com/en-us/shipping-information · checked Oct 13

No APO/FPO/PO Box shipping

M&M'S cannot ship custom orders to APO, FPO, or PO Box addresses.Source: mms.com/en-us/shipping-information · checked Oct 13

Order processing time

Most orders are processed within 3-5 business days before shipping.Source: mms.com/en-us/faqs · checked Oct 13

Multi-location standard fee

Shipping to multiple locations costs an extra $9.99 per location for standard shipping.Source: mms.com/en-us/faqs · checked Oct 13

Multi-location express fee

Shipping to multiple locations costs an extra $29.99 per location for express shipping.Source: mms.com/en-us/faqs · checked Oct 13

Tracking number activation

FedEx tracking numbers can take 24-48 hours to become active.Source: mms.com/en-us/faqs · checked Oct 13

Carrier used

Orders ship via FedEx Ground unless expedited delivery is chosen.Source: mms.com/en-us/faqs · checked Oct 13

Food/custom items not returnable

Food items and personalized items bought at mms.com cannot be returned and are nonrefundable.Source: mms.com/en-us/faqs · checked Oct 13

Damage/quality issue window

Damaged or quality-issue items can be reported to Customer Care within 30 days.Source: mms.com/en-us/faqs · checked Oct 13

Card charge timing

Your card is charged only when the order ships.Source: mms.com/en-us/faqs · checked Oct 13

One promo code limit

Only one promotion code can be applied per order.Source: mms.com/en-us/faqs · checked Oct 13

No order cancellations

Orders cannot be canceled once placed.Source: mms.com/en-us/faqs · checked Oct 13

No shipping address changes

Shipping addresses cannot be changed after an order is placed.Source: mms.com/en-us/faqs · checked Oct 13

Customer service hours

Customer service is available Monday-Friday, 9AM-5:30PM ET by phone, text, or chat.Source: mms.com/en-us/faqs · checked Oct 13

Email response time

Email inquiries receive a response within 24-48 business hours.Source: mms.com/en-us/faqs · checked Oct 13

Kosher certification

M&M'S Milk Chocolate Candies made and sold in the US are kosher.Source: mms.com/en-us/faqs · checked Oct 13

No future delivery dates

M&M'S does not offer scheduled future delivery dates.Source: mms.com/en-us/faqs · checked Oct 13

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