Homsee offers free contactless Front Door Delivery for all eligible orders shipped within its service zones.Source: homsee.com/policies/shipping-policy · checked Oct 8
Order processing time
Orders are processed within 48 hours (2 business days) after payment is confirmed.Source: homsee.com/policies/shipping-policy · checked Oct 8
Oversized furniture and items with lithium batteries may take an extra 3–5 business days to deliver.Source: homsee.com/policies/shipping-policy · checked Oct 8
Many in-stock items are dispatched within 48 hours of order.Source: homsee.com/pages/faq · checked Oct 8
Delay notification
If an order is delayed more than 5 business days beyond the estimate, Homsee will send an email update.Source: homsee.com/policies/shipping-policy · checked Oct 8
Refusal/transit cancellation fee
Refusing delivery or cancelling an order already in transit results in shipping and restocking fees.Source: homsee.com/policies/shipping-policy · checked Oct 8
30-day return window
Customers have 30 days after receiving an item to request a return, provided it is unused and in original packaging.Source: homsee.com/policies/refund-policy · checked Oct 8
Return shipping fee - courier
Returning a courier-delivered item costs $80 USD/CAD per package for each shipment, or $160 total for two freights.Source: homsee.com/policies/refund-policy · checked Oct 8
Return shipping fee - truck
Returning a truck-delivered item costs $300 USD/CAD per freight, or $600 total for two freights.Source: homsee.com/policies/refund-policy · checked Oct 8
Non-returnable items
Personalized items, items already assembled, items marked 'Non-Returnable', and Open Box items cannot be returned.Source: homsee.com/policies/refund-policy · checked Oct 8
Damaged item return shipping covered
If an item is damaged or defective and reported within 30 days of delivery, Homsee covers the return shipping costs.Source: homsee.com/policies/refund-policy · checked Oct 8
Original packaging required
Complete original packaging is mandatory for any approved return or exchange; requests are rejected without it.Source: homsee.com/policies/shipping-policy · checked Oct 8
Product warranty
Homsee furniture products carry a 2-year warranty.Source: homsee.com/pages/sale · checked Oct 8
Preorder full payment
Full payment is required at the time of placing a preorder to secure the item.Source: homsee.com/policies/refund-policy · checked Oct 8
Homsee offers an optional third-party Shipping Protection insurance (via Xcotton) at checkout to cover lost or damaged shipments.Source: homsee.com/pages/shipping-protection-policy · checked Oct 8
Oversized item delays
Oversized furniture and goods containing lithium batteries may take an additional 3 to 5 business days to deliver.Source: homsee.com/policies/shipping-policy · checked Oct 8
Delay notification threshold
If an order is delayed more than 5 business days beyond the original estimate, Homsee sends an email update.Source: homsee.com/policies/shipping-policy · checked Oct 8
Homsee does not ship to PO Boxes, APO/FPO/DPO military addresses, freight forwarders, Puerto Rico, Alaska, Hawaii, or other remote regions outside carrier service coverage.Source: homsee.com/policies/shipping-policy · checked Oct 8
No hidden fees
No hidden shipping charges are added after an order is completed, and all final delivery costs are shown at checkout.Source: homsee.com/policies/shipping-policy · checked Oct 8
Return window
Homsee offers a 30-day return policy, giving customers 30 days after receiving an item to request a return.Source: homsee.com/policies/refund-policy · checked Oct 8
Courier return fee
Returning an item shipped by courier costs USD 80 (CAD 80) per package per shipment, or USD 160 (CAD 160) total for a round trip.Source: homsee.com/policies/refund-policy · checked Oct 8
Truck delivery return fee
Returning an item shipped by truck costs USD 300 (CAD 300) per freight, or USD 600 (CAD 600) total for a round trip.Source: homsee.com/policies/refund-policy · checked Oct 8
Refund timeline
Refunds are issued within 3-7 business days to the original payment method after the return is received and inspected.Source: homsee.com/policies/refund-policy · checked Oct 8
Damage return window
If an item is returned due to damage or a manufacturing defect reported within 30 days of delivery, Homsee covers the return shipping costs.Source: homsee.com/policies/refund-policy · checked Oct 8
Pre-order cancellation
Cancelling a pre-order before the estimated shipping date gives a full refund with no fees.Source: homsee.com/policies/refund-policy · checked Oct 8
Pre-order shipping delay
If a pre-order's estimated shipping date is delayed by more than 5 days, the customer may cancel for a full refund with no administrative fee.Source: homsee.com/policies/refund-policy · checked Oct 8
Warranty length
Featured sale products carry a 2-year warranty.Source: homsee.com/pages/sale · checked Oct 8
Homsee has two warehouses that accept returns, located in Lawrenceville, GA and Ontario, CA.Source: homsee.com/policies/refund-policy · checked Oct 8
Homsee questions
How can I save money on a Homsee order?
Subscribe to get 8% off your first order, then stack sitewide volume discounts: 5% off when you buy 2 items, or 10% off when you buy 3 or more. Shipping is free sitewide on top of those discounts.
Is shipping really free at Homsee?
Yes, Homsee offers free shipping sitewide, including free contactless Front Door Delivery on eligible orders. All final delivery costs are shown at checkout with no hidden charges added later.
What if I need to return something?
You have 30 days after delivery to request a return if the item is unused and in its original packaging. Courier returns cost $80 per package each way and truck-delivered furniture costs $300 per freight each way, unless the item was damaged or defective, in which case Homsee covers the return shipping.
Are there items I can't return?
Personalized items, items that have already been assembled, items marked 'Non-Returnable,' and Open Box items can't be returned.
When does Homsee run sales?
Homsee runs a Fall Sale in October.
Does Homsee ship everywhere in the US?
Homsee ships to the 48 contiguous states and Washington, D.C., but not to PO Boxes, APO/FPO/DPO military addresses, freight forwarders, Puerto Rico, Alaska, Hawaii, or other remote regions outside carrier coverage.
About saving at Homsee
Homsee sells home and garden goods with a few straightforward ways to cut the bill. New subscribers get 8% off their first order, and sitewide volume deals stack on top of that: buy 2 items and get 5% off, or buy 3 or more and save 10% sitewide. Shipping is free across the board, with contactless Front Door Delivery included on eligible orders, so the price shown at checkout is the price you pay with no surprise fees added afterward.
Order timing matters with Homsee. Most in-stock items are processed within 48 hours of payment, and transit runs 1 to 7 business days depending on where you live. Oversized furniture and anything with lithium batteries can add another 3 to 5 business days, so build that into your plans if you're ordering a big piece. Homsee ships only to the 48 contiguous states and Washington, D.C. — it won't deliver to PO boxes, military addresses, freight forwarders, Puerto Rico, Alaska, or Hawaii, so double-check your address type before ordering.
Returns are allowed within 30 days of delivery if the item is unused, in its original packaging, and not personalized, pre-assembled, "Non-Returnable," or Open Box. Return shipping isn't free unless the item arrived damaged or defective and you report it within 30 days, then Homsee covers the cost. Otherwise, courier returns run $80 per package each way, and truck-delivered furniture runs $300 per freight each way, so it pays to be sure before you buy. Homsee also runs a Fall Sale each October, and furniture carries a 2-year warranty.
TriedCodes editorial teamChecks Homsee's offers and store facts against Homsee's own website · How we work